Statewide Health Insurance Benefits Advisors (SHIBA)

Closeup of Medicare cardFinding Medicare, Supplemental Healthcare Policies, or Medical Bills too confusing?  Talk to a SHIBA volunteer!

Under the auspices of the Washington State Office of the Insurance Commissioner, exceptionally well-trained staff and volunteers offer one-on-one consultations on health insurance plans.

Consultations may include understanding current coverage, finding/changing coverage, understanding billings, advocacy with plans/health care providers and referrals to other appropriate services.

While the program’s emphasis is on navigating and utilizing Medicare, SHIBA representatives are knowledgeable about a wide range of health insurance programs and can help you understand what your options are – or aren’t.

Consultations and information are free and unbiased. No one will try to sell you anything, because they don’t have anything to sell.

Please see our calendar for regular SHIBA “clinics,” For information on the program, including how to volunteer in your area, please contact one of our staff representatives:

Clallam & Jefferson Counties


Grays Harbor County


Pacific County